Shipping & Return Policy
Return Policy
At The Elevated Finds, we take pride in offering unique, curated resale and boutique pieces at deeply discounted prices. Because of the nature of our business, all sales are final.
Final Sale Policy:
- We do not accept returns, exchanges, or cancellations on any orders.
- This policy applies to all items, including full-priced, markdown, and boutique pieces.
Why Final Sale?
As a resale business, many of our items are one-of-a-kind and offered at significantly lower prices than their original retail value. This model allows us to keep our prices accessible and our inventory fresh, but it also means we’re unable to process returns or exchanges.
Need Help Before Purchasing?
We’re happy to help you with sizing questions or item details before placing your order. Feel free to reach out to us at Shop@TheElevatedFinds.com — we want you to feel confident in your purchase!
If you receive a defective or damaged item, please notify us within 3 days of delivery. We do not offer guarantees beyond this period.
Thank you for supporting sustainable fashion and small business.
Order Processing & Shipping
U.S. Shipping: $8.95 flat rate
Canada Shipping: $35 flat rate
Processing Times:
PreLoved Collection: Ships within 3-5 business days
New & Chic Collection: Ships up to 5-7 business days
Once an order is placed, it cannot be edited or canceled, so please double-check your cart before checkout.
Package Issues
Refused Packages: Subject to a 15% restocking fee (no exceptions).
Undeliverable Packages: If a package is returned as undeliverable and not reshipped, a 15% restocking fee applies.
Delivered Packages: We are not responsible for lost or stolen packages once marked as delivered by USPS, FedEx, or UPS. Please ensure someone is available to receive your order.
For any questions or concerns, feel free to contact us at Shop@TheElevatedFinds.com.
Thank you for shopping with The Elevated Finds! ❤️